The lounge was great for a quick rest, but the noise was distracting.

Quiet atmosphere
Clean facilities
Good food options

Dated decor

The check-in process was seamless and I was pleasantly surprised by the

Quiet atmosphere within the lounge despite the busy terminal. The nap room was quite compact but offered a comfortable bed, and the food selection was varied, though not gourmet. a decent spot to relax during a layover.

The room had a comfortable bed, crucial after a long flight. The check-in staff greeted me warmly and were helpful with my inquiries. the bathroom facilities left much to be desired. It felt uncomfortable having staff monitor shower usage as if I were in a boot camp. I expected a relaxing experience, but waking up my elderly mother-in-law at 3:00 AM to vacate the sleeping room due to their schedule was a major inconvenience. I had specifically requested the room from 11:00 PM until 5:00 AM. Miscommunication from the staff turned what could have been a restful night into a hassle, as they did not offer her extra hours even at an additional cost.

comfortable lounge , but a bit noisy

The lounge offered a clean and relaxing environment, perfect for unwinding during my layover. The staff were incredibly helpful, always available to assist with any questions, and even allowed me to stay longer while waiting for my wheelchair attendant. The selection of food was quite good, with various options available that catered to different tastes and were well-prepared. I appreciated the complimentary bottled water as it added to the comfort.

The noise levels from nearby guests could be bothersome at times, interrupting the otherwise peaceful atmosphere.

I had a short transit stay and needed a place to unwind for a few hours. The lounge provided a decent pit stop with free meals, which was a nice touch after a long flight. the sleeping area was not what I expected. the partitioned layout made it hard to relax fully as I could hear people snoring nearby. It was still convenient for a quick nap before my next flight.

The 'Nap Room and Lounge' option was surprisingly practical, serving as a decent pit stop between flights, especially with free meals included. It’s a straightforward setup, and the common area allows for a good chance to refresh without stepping far from your travels.

It's not really a hotel experience. the sleeping areas are divided by flimsy walls, leaving little privacy and comfort. You can end up sharing close quarters with strangers, and the lack of secure locks on the doors might leave you feeling exposed. The noise from the kitchen and common areas can be bothersome, especially during late hours. common toilets and showers mean you’re sometimes juggling your belongings just to clean up, which can feel inconvenient when you’re trying to recharge after long travels.

The nap room was comfy, but the noise level from nearby guests was annoying.

The lounge provides a surprisingly tranquil atmosphere, which is comforting amidst the terminal's hustle. Enjoyed the varied food options, especially the cured meat, and the cleanliness of the common shower facilities was a significant plus. the noise levels from adjacent guests were noticeable, and the partitioned sleeping areas limited the sense of privacy. The seating arrangements were comfortable, though a bit cramped at times, which could be challenging for longer layovers.

It was just an excellent fit for a little getaway in Singapore with good value for cost. The food was pretty decent, and having unlimited access to clean showers was a nice perk after a long flight. Make sure to bring a pair of earplugs if you need quiet to rest.

Decent Layover Experience with Some Quirks

My short stay provided a comfortable atmosphere for relaxation, though I found the limited drinks frustrating. The lounge layout was cozy but a bit cramped. I appreciated the proximity to amenities and suggest arriving early to maximize your time. A quieter area would have improved the overall experience.

the ambassador is a handy spot, especially after a long flight. it’s fairly quiet and let me stretch out. plus, it’s right next to the butterfly garden, which was a lovely bonus. complimentary bottled water in the lounge was great too.

would recommend

Nap room felt quiet and comfortable. I enjoyed unlimited access to clean showers and tasty buffet.

The lounge provided a surprisingly clean and relaxing environment perfect for unwinding during my layover. I appreciated the food options, which were varied and well-prepared. The complimentary bottled water was a great bonus and added to the overall comfort.

Limited privacy.